Form LIC 9229. Licensing Program Manager (LPM) Checklist For Complaint Review - California

Form LIC 9229 is used in California by Licensing Program Managers (LPMs) to review and document their assessment of complaints received regarding licensed facilities. This form is completed by LPMs who are responsible for investigating and resolving complaints related to licensed facilities.

The form consists of sections that guide LPMs through a checklist of items to consider during the complaint review process, including investigation protocols, evidence gathering, interviews, and documentation. Important fields include identifying information about the facility, details of the complaint, findings, and recommended actions. Accurate and thorough completion of this form is essential for maintaining a record of the complaint review process and ensuring appropriate actions are taken to address any issues identified.

An application example of this form would involve an LPM completing Form LIC 9229 when conducting a complaint review related to a licensed facility. They would go through each section of the checklist, document their findings, and recommend actions based on their investigation. By using this form, LPMs can ensure consistency in the complaint review process, track actions taken, and promote accountability in addressing complaints related to licensed facilities.