TX HHS Form 2006. Non-Waiver Complaint

The Texas Health and Human Services (HHS) Form 2006, Non-Waiver Complaint, serves as a mechanism for individuals to report grievances or concerns related to the provision of services by Managed Care Organizations (MCOs), including Community First Choice (CFC), Home and Community-based Services (HCS), and Texas Home Living (TxHmL) Waiver Providers.

This form is designed for MCO contacts, HCS/TxHmL Waiver Provider representatives, and individuals receiving services to report specific instances of alleged non-compliance or dissatisfaction. The form requires detailed information about the complaint, including names, dates, witnesses, and relevant circumstances. Upon completion, the form should be emailed to the Consumer Rights Intellectual Disability (CRID) Unit at [email protected].

The purpose of this form is to provide a structured process for addressing concerns and ensuring that MCOs and Waiver Providers meet the necessary standards for service delivery. By utilizing this form, individuals can effectively communicate their issues and facilitate prompt resolution. The Texas HHS Form 2006, Non-Waiver Complaint, plays a vital role in promoting transparency, accountability, and quality care within the state's healthcare system.