TX HHS Form 8609. State Long-Term Care Ombudsman Program Complaint for Regulatory Services Investigation

The TX HHS Form 8609, "State Long-Term Care Ombudsman Program Complaint for Regulatory Services Investigation", is a crucial tool used to report complaints and issues related to regulatory services in long-term care facilities. This form helps solve the problem of identifying and addressing concerns affecting the physical or mental well-being of residents in nursing facilities and assisted living facilities.

This complaint form requires essential information, including the ombudsman's name, preferred contact details, facility or provider ID number, and a detailed description of the issue. The form also asks about the basis of knowledge for the complaint, such as observations, interviews, or record reviews. Key sections include the date(s) and time(s) of the incident, any applicable state or federal regulations, and the complainant's desired resolution.

The TX HHS Form 8609 is typically used when a resident or their representative has concerns about the quality of care or services provided in a long-term care facility. This form should be completed when there are negative outcomes or injuries affecting physical or mental well-being, and the complainant has contacted others (such as the facility, physician, or police) about the issue. By using this form, ombudsmen can investigate complaints and work towards resolving issues that impact the lives of residents in long-term care facilities.