TX HHS Form 3089. HCBS-AMH Complaint

The TX HHS Form 3089, HCBS-AMH Complaint, is a crucial tool for addressing concerns and resolving issues related to Adult Mental Health (AMH) services in Texas. This form helps individuals or entities report complaints about the quality of care, treatment, or services provided by contractors, subcontractors, local mental health authorities, or state hospitals.

The form requires complainants to provide essential information, including their name, title, phone number, and relationship to the subject of the complaint. The Step One section allows users to select from a range of complaint types, such as abuse, neglect, exploitation, continuity of care issues, or ineffective communication. Complainants must also describe the nature of the complaint in Step Two and list at least three actions taken to resolve the issue in Step Three.

This form is essential for ensuring that Adult Mental Health services meet the highest standards of quality and care. By providing a structured process for reporting complaints, the TX HHS Form 3089 helps identify areas for improvement and promotes accountability among service providers. Key features include:

• Required information for complainants and subjects of complaint
• Complaint types and categories
• Action steps for resolving issues