TX HHS Form 2314. Satisfaction and Service Monitoring

The TX HHS Form 2314, Satisfaction and Service Monitoring, is a crucial tool for monitoring and evaluating the effectiveness of various services provided by Texas Health and Human Services (HHS). This form helps solve the problem of ensuring that individuals receiving these services are satisfied with their overall experience and that their needs are being met.

The form requires key information such as the reason for contact, type of service, and level of satisfaction. Important sections include monitoring reminders, which help identify whether authorized hours and schedules meet individual needs, and changes requested at this monitoring contact, allowing for adjustments to be made as needed. Common scenarios of use may involve reporting problems with services, requesting additional support or referrals, or evaluating the effectiveness of emergency response systems, home-delivered meals, day activity and health services, or adult foster care/residential care.

This form should be used whenever there is a need to monitor and evaluate the satisfaction and service needs of individuals receiving services from HHS. By completing this form, providers can identify areas for improvement, make necessary changes, and ensure that their clients receive the best possible support. The TX HHS Form 2314, Satisfaction and Service Monitoring, is an essential tool for promoting quality care and improving outcomes.