TX HHS Form 1718. Electronic Visit Verification (EVV) Responsibilities and Additional Information (Managed Care Organization)

The Texas Health and Human Services (HHS) requires the use of Electronic Visit Verification (EVV) for certain Medicaid service visits. The EVV system electronically documents and verifies service delivery, ensuring accountability and transparency in healthcare services.

This form outlines the responsibilities of managed care organizations (MCOs) and their service providers or Consumer Directed Services (CDS) employees regarding EVV usage. Service providers or CDS employees must clock in and out using one of three approved methods: personal smartphone or tablet, home phone landline with approval, or an EVV alternative device. MCOs are responsible for ensuring that these individuals comply with EVV requirements.

The HHS has implemented EVV to prevent Medicaid fraud and ensure the integrity of healthcare services. As a managed care organization, it is essential to understand your responsibilities regarding EVV usage, including reporting any issues or concerns to your provider agency or CDS employer. By following these guidelines, you can help maintain the confidentiality and privacy of personal information in the EVV system.