TX HHS Form 1718. Electronic Visit Verification (EVV) Responsibilities and Additional Information (Managed Care Organization)

The TX HHS Form 1718, Electronic Visit Verification (EVV) Responsibilities and Additional Information, is a crucial document for managed care organizations that provides electronic documentation and verification of service delivery for certain Medicaid services. This form helps solve the problem of ensuring accurate and timely recording of service visits, which is essential for maintaining transparency and accountability in healthcare services.

The form outlines the responsibilities of service providers or Consumer Directed Services (CDS) employees who use EVV to clock in and out when providing services. Key features include the requirement to allow service providers or CDS employees to use one of three methods to clock in and out: personal smartphone or tablet, home phone landline with approval, or an EVV alternative device. Additionally, the form emphasizes the importance of immediately reporting any issues with the EVV system or alternative devices to provider agencies or CDS employers.

If you are a managed care organization using this form, it is essential to understand your responsibilities regarding EVV usage. Key points to note include allowing service providers or CDS employees to clock in and out using one of the approved methods, reporting any issues with the EVV system or alternative devices, and returning the alternative device when no longer receiving Medicaid services that require EVV. By following these guidelines, you can ensure compliance with Texas Health and Human Services Commission (HHSC) requirements and maintain accurate records of service delivery.

• The form is used by managed care organizations to track electronic visit verification for certain Medicaid services.
• Service providers or CDS employees must use one of three approved methods to clock in and out: personal smartphone or tablet, home phone landline with approval, or an EVV alternative device.
• The form emphasizes the importance of immediately reporting any issues with the EVV system or alternative devices to provider agencies or CDS employers.